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updated

Reminders before a read

When we remind you, and where the reminders go.

We send three reminders for every scheduled read:

When Where
2 days before Project chat and email
1 day before Project chat and email
1 hour before Project chat and email

Reminders use the time zone in your Preferences. If a reminder shows up at an odd hour, check that first.

Turning email reminders off

You can turn off reminder emails in Preferences, but the chat reminders stay on. We'd rather you didn't: a missed reminder is the most common reason a seat sits empty.

Missed one?

Open Calendar. It lists every read you've claimed, with the room link.

Still need help?

Open the widget and send the team your question.